Employment and Community First CHOICES


What's the Employment and Community First [ECF] program?

Read "New ‘Employment and Community First’ Program: An Effort to Serve More People and Expand Options", written by the TennCare Long-Term Services and Supports Team, which originally appeared in Council on Developmental Disabilities’ magazine Breaking Ground
 


How can I apply for the ECF program?

Starting July 1, 2016, you can fill out a "self-referral online form" on the TennCare homepage to apply for the program. The form will be posted and available at www.tn.gov/tenncare/article/employment-and-community-first-choices-referral


Who can I contact if I need help to apply for the program?


Remember:  you can apply by completing the self-referral form at www.tn.gov/tenncare/ without calling any entity for assistance.  But if you need help or have questions you can call the entities listed below.

If you already have Medicaid, and therefore have a Managed Care Organization (MCO): then
 
If my health plan (MCO) is Amerigroup:

Starting July 1, applicants who already have Medicaid and are enrolled with Amerigroup should contact their Managed Care Organization with questions or if you need assistance completing the self-referral form. The number is 866-840-4991.

 
If my health plan (MCO) is BlueCare:

Starting July 1, applicants who already have Medicaid and are enrolled with BlueCare should contact their Managed Care Organization with questions or if you need assistance completing the self-referral form. The number is 888-747-8955.

 
If my health plan (MCO) is United Health Care:

Starting July 1, applicants who already have Medicaid and are enrolled with United HealthCare Community Plan: should contact Dept. of Intellectual & Developmental Disabilities Regional Intake Offices with questions or if you need assistance completing the self-referral form. The DIDD contact information is below:

DIDD Regional Intake Office Contact information:

West Tennessee Regional Office Office of Intake (866) 372-5709
Middle Tennessee Regional Office Office of Intake (800) 654-4839
East Tennessee Regional Office Office of Intake (888) 531-9876  

If I have Medicaid but I am not sure who my MCO is:

You can call the Tennessee Health Connection line 1-855-259-0701 to find out who your MCO is. 

If I do not have Medicaid:

Starting July 1, applicants who do not have Medicaid should contact Department of Intellectual & Developmental Disabilities Regional Intake Offices with questions or for assistance completing the self-referral form for both ECF CHOICES and applying for Medicaid. The DIDD contact information is below:

DIDD Regional Intake Office Contact information:

West Tennessee Regional Office Office of Intake (866) 372-5709
Middle Tennessee Regional Office Office of Intake (800) 654-4839
East Tennessee Regional Office Office of Intake (888) 531-9876


What if I am currently on the waiting list for home- and community-based waiver services?


Individuals with intellectual disabilities who are currently on the waiting list for home- and community-based services (HCBS) through the Medicaid waiver will receive a letter about the new program the first week it begins. The letter will tell them to use the self-referral form on the TennCare website, starting July 1, if they want to provide new or additional information to TennCare.  If the person does not provide new or additional information to TennCare, they will be automatically “referred” to the ECF CHOICES program in an active or deferred category—based on the information DIDD currently has about that person. 

If the person on the waiting list needs help filling out the self-referral form, they should use the same contacts listed above after they receive the letter.