Contact Information

Who we are

Intellectual and Developmental Disabilities
Citizens Plaza State Office Building
400 Deaderick Street
Nashville, TN 37243-1403

(615) 532-6530 - Locally
(800) 535-9725 - Toll Free
(615) 532-9940 - Fax

Regional Offices

West TN

Crisis Pager (AOD)
1-866-925-4204

Intake Referral Toll Free
1-866-372-5709

C.J. McMorran, Regional Director
901-745-7357
901-745-7361
901-745-7251 (Fax)
CJ.Mcmorran@tn.gov

Linda Sain, Deputy Director West TN Regional Office
901-745-7585
901-745-7251 (Fax)
Linda.Sain@tn.gov

Lisa Guy, Director West TN Homes
901-745-7193
901-745-7511 (Fax)
Lisa.Guy@tn.gov

Sarah Edwards, Health Services Director West TN Regional Office
901-745-7352
901-745-7379 (Fax)
Sarah.Edwards@tn.gov
Contact: wtrc.referrals@tn.gov
  Consultation and Technical Services Available:
    Psychology
    Behavior Analysis
    Medical
    Nursing
    Therapy

Marie Isbell ,Therapy Consultation & Technical Assistance
901-745-7633
901-745-7468 (Fax)
Marie.Isbell@tn.gov

Pam Gillespie, Behavior Analysis Consultation & Technical Assistance
901-745-7825
901-745-7468 (Fax)
Pam.Gillespie@tn.gov

Kim Gibson, Director of Nursing / Consultation & Technical Assistance
901-745-7662
901-745-7681 (Fax)
Kim.Gibson@tn,gov

Stephen Bell, Director of Psychology / Consultation & Technical Assistance
901-745-7442
901-745-7681 (Fax)
StephenJohnBell@tn.gov

Janet Neihoff, Protection From Harm
731-423-5889
731-426-0675 (fax)
Janet.neihoff@tn.gov

Denise Kirk, Operations Director
901-745-7701
901-745-7506 (Fax)
Denise.Kirk@tn.gov

Monda Qualls, Compliance Director
731-421-5175
731-426-0675
Monda.Qualls@tn.gov

Adrienne Riggs, Provider Support Teams
731-421-5012
731-426-0670 (Fax)
Adrienne.Riggs@tn.gov

Linda Hall, Provider Development / Support Coordination Liaison
901-745-7553
901-745-7506 (Fax)
Linda.Hall@tn.gov

Jim Walker, Staff Development
901-745-7341
901-745-7202 (Fax)
Jim.Walker@tn.gov

Janice Williams, Person Centered Planning / Conservatorships
901-745-7215
Janice.Williams@tn.gov

Ashley Sanders, Employment & Day Services Coordinator
901-745-7548
901-745-7272 (Fax)
Ashley.H.Sanders@tn.gov

Elverna Cain, Transitions Director
901-745-7849
731-421-5013
901-745-7805 (Fax)
Elverna.Cain@tn.gov

Vanassa Branch, Self Determination Waiver Case Manager Coordinator
901-745-7267
Vanassa.Branch@tn.gov

Veronica Jackson, Administrative Services Manager/Service Plan Review
901-745-7307
901-745-7251 (Fax)
Veronica.M.Jackson@tn.gov

Libby Taylor, Appeals Unit
901-745-7327
901-745-7555 (Fax)
Libby.Taylor@tn.gov

Vickie Connell, Agency Billing Unit
901-745-7760
901-745-7894 (Fax)
Vickie.Connell@tn.gov

Kimberly Turner, Intake Coordinator
901-745-7268
901-745-7273 (Fax)
INTAKE REFERAL Toll Free: - 1-866-372-5709
Kimberly.M.Turner@tn.gov

Middle TN

MTRO
275 Stewarts Ferry Pike
Nashville TN 37214

Crisis Pager (AOD)
615-218-0784

Main Line
615-231-5047

Dr. Levi Harris, Director
615-231-5436
615-231-5150 (Fax)
Levi.Harris@tn.gov

Jama Phillips, Deputy Director
615-231-5288
615-884-4405 (Fax)
Jama.M.Phillips@tn.gov

Franklin Dunbar, Director of Middle TN Homes
615-231-5373
Franklin.Dunbar@tn.gov

Pierre Womble, Director of Harold Jordan Center
615-231-5405
Pierre.Womble@tn.gov

Kelly Hyde, Director of Transition and Intake
615-884-4315
615-884-4317 (Fax)
Kelly.Hyde@tn.gov

John Knox, Director of Administrative Services
615-231-5093
615-231-5448
john.knox@tn.gov

Pat Rees, Director of Staff Development
615-231-5572
Pat.Rees@tn.gov

Jenna Shapiro, Director of Operations
615-231-5004
Jenna.M.Shapiro@tn.gov

East TN

Knoxville Regional Office
Langley Building
520 West Summit Hill Drive, Suite 201
Knoxville, TN 37902

John Craven, Director
865-594-9301
865-558-0226 (Fax)
John.Craven@tn.gov

Margi E. Story, Director East TN Homes
423-787-6500
423-787-6794
Margi.E.Story@tn.gov

Terry Jordan-Henley, Deputy Regional Director
865-594-9302
865-558-0226 (Fax)
Terry.Jordan-Henley@tn.gov

Nikki Sprinkle, Director of Intake and Case Management
865-594-9346
Nikki.Sprinkle@tn.gov

Amy Ford, Director of East Assistive Technology Center
423-787-6485
Amy.W.Ford@tn.gov

Caira Garcia, Director of Operations
865-594-9336
865-558-0226 (Fax)
Caira.Garcia@tn.gov

Janet Kinley, Director of Compliance
423-787-6495
Janet.Kinley@tn.gov

Kelly Lane, Director of Administrative Services
865-594-9303
Kelly.Lane@tn.gov

Andy Wood Ph.D., Director of Behavior Analysts
865-594-9308
Andy.Wood@tn.gov

Kandy Turner, Regional Therapeutic Services Team
865-594-9354
Kandy.Turner@tn.gov

Kris Roberts, Director of Intensive Consultation Team
423-787-6731
Kris.Roberts@tn.gov

Carmel Beatty, Protection From Harm
865-594-9339
Carmel.Beatty@tn.gov

Greeneville

Marie Haun, Staff Development, Person Centered Unit Coordinator
423-787-6494

Angie Cobble, Staff Development
423-787-6538

Jill Kiehna, Transition
423-787-6953

Staff

Click on a section below to expand the contact listing.

Office of the Commissioner

Debra K. Payne, Commissioner
615-532-5970
615-532-9940 (Fax)
Debbie.Payne@tn.gov

Tania D. Yoe, Executive Administrative Assistant to the Commissioner
615-532-5970
615-532-9940 (Fax)
Tania.Yoe@tn.gov

Accreditation and Person Centered Practices

Courtney Kelly, Assistant Commissioner of Accreditation and Person Centered Practices
615-532-5450
615-253-6713 (fax)
Courtney.T.Kelly@tn.gov

Shalita Earls, Director of Person Centered Practices
615-532-2349
615-253-8538 (Fax)
Shalita.V.Earls@tn.gov

Administrative Appeals

Fredrick Zimmermann, Director
615-253-8406
615-232-2295 (Fax)
Fredrick.Zimmermann@tn.gov

Jean M. Brock, Attorney
615-231-5067
615-232-2295 (Fax)
Jean.M.Brock@tn.gov

Civil Rights

Vickey Coleman, Ph.D., Director
901-356-6324
Vickey.Coleman@tn.gov

Communications

Cara Kumari, Director of Communications
615-253-2236
615-532-9940 (Fax)
Cara.Kumari@tn.gov

Krystyne Brown, Public Information Officer
615-770-1010
krystyne.brown@tn.gov

John McLearran, Web Administrator
615-770-1002
615-532-9940 (Fax)
John.R.McLearran@tn.gov

Customer-Focused Services

Vickey Coleman, Ph.D., State Director of Customer-Focused Services
901-356-6324
Vickey.Coleman@tn.gov

Yolanda Beason, Customer Focused Services Coordinator (West)
901-745-7523
Yolanda.Beason@tn.gov

Rhonda Alston, Customer-Focused Services Coordinator (West)
(901) 745-7556
Rhonda.Alston@tn.gov

Schavonne Hallmon, Customer Focused Services Coordinator (Middle)
615-837-5531
Schavonne.Hallmon@tn.gov

Sherry Baskerville, Customer Focused Services Coordinator (Middle)
615-231-5362
Sherry.Baskerville@tn.gov

Dr. Mike Mailahn, Customer Focused Services Coordinator (East)
865-320-2196
Mike.Mailahn@tn.gov

Chaneth Quemore, Customer Focused Services Coordinator (East)
865-594-9310
888-310-4613 (Toll free)
865-558-8269 (Fax)
Chaneth.Quemore@tn.gov

Fiscal and Administrative Services

John Webb, Deputy Commissioner of Fiscal and Administrative Services
615-253-6710
615-253-6713 (Fax)
John.Webb@tn.gov

Melinda Lanza, Budget Director
615-253-3166
615-253-6713 (Fax)
Melinda.Lanza@tn.gov

Benita Chapman, Chief Administrative Officer
615-741-2773
615-532-6790 (Fax)
Benita.Chapman@tn.gov

David Jones, Business Services
615-253-7845
615-253-8349 (Fax)
David.Jones@tn.gov

Arlen Munden, Controller
615-532-3031
Arlen.Munden@tn.gov

Kent Brummett, Facilities Administrator
615-532-5044
Kent.Brummett@tn.gov

Olive Johnson, Administrative Assistant
615-532-6543
615-253-6713 (Fax)
Olive.Johnson@tn.go

General Counsel

Theresa C. Sloan, Assistant Commissioner and General Counsel
615-253-3800
615-253-7996 (Fax)
Theresa.C.Sloan@tn.gov

Richard Prybilla, Director of Legal Services
615-253-3800
615-253-7996 (Fax)
Richard.R.Prybilla@tn.gov

Susan N. Mee, Assistant General Counsel
615-253-3800
615-253-7996 (Fax)
Susan.N.Mee@tn.gov

Erica T. Reed, Assistant General Counsel
615-253-3800
615-253-7996 (Fax)
Erica.T.Reed@tn.gov

Bruce Wilson, Assistant General Counsel
615-770-1006
615-253-7996 (Fax)
Bruce.Wilson@tn.gov

Simone Cuarino, State Director of federal lawsuit compliance and HIPAA
615-532-6511
615-253-7996 (Fax)
Simone.Cuarino@tn.gov

Carmelita Hillsman, PASRR/MFP/ECF Statewide Program Director
615-253-6820
615-253-6713 (Fax)
Carmelita.Hillsman@tn.gov

Leah Browning, Legal Assistant
615-253-3800
615-532-9940 (fax)
Leah.browning@tn.gov

Tonya LaDeau, Legal Assistant
615-253-2386
615-532-9940 (fax)
Tonya.LaDeau@tn.gov

Health Services

Tom Cheetham, MD, FAAIDD, Deputy Commissioner of Health Services
615-253-6711
Thomas.Cheetham@tn.gov

Bruce Davis, PhD, BCBA-D, Sr. LPE, LPC, Director of Behavioral and Psychological Services
615-532-1610
615-532-9940 (fax)
Bruce.Davis@tn.gov

Karen Wills, MS, OTR/L, Director of Therapeutic Services
615-532-3063
615-532-9940 (Fax)
Karen.Wills@tn.gov

Deborah Poirier, COTA/L, ATP, SMS, Director of Seating and Positioning Services
615-428-6254
Deborah.Poirier@tn.gov

Taylor Fife, DNP, APRN-BC, Director of Nursing
615-306-5258
Taylor.Fife@tn.gov

Bill Feldhaus, RN, AS, Assistant Director of Nursing
615-253-6095
Bill.Feldhaus@tn.gov

Danny Ricker, RN, East Region Nursing Director
423-787-6420
Danny.Ricker@tn.gov

Chinwe Ejofor, RN, Middle Region Nursing Director
615-231-5445
Chinwe.Ejiofor@tn.gov

Kim Gibson, RN, West Region Nursing Director
901-745-7662
Kim.Gibson@tn.gov

Jeanene Hunt
615-741-0583
Jeanene.Hunt@tn.gov

Office of Health Services Mortality

Ann Worley, RN
423-787-6913
Ann.Worley@tn.gov

Libby Skeggs, BSN
615-231-5435
Libby.skeggs@tn.gov

Michelle Watson, RN
731-426-1818
Michelle.Watson@tn.gov

Human Resources

Ronnie Rogers-Sirten, Human Resources Director
615-741-7264
615-401-2520 (Fax)
ronnie.e.rogers-sirten@tn.gov

Lisa Kent, Human Resources Manager
615-253-6746
Lisa.H.Kent@tn.gov

Kim Lannan, Human Resources Manager
615-253-8325
Kim.Lannan@tn.gov

Ranona Shoffner, Human Resources Manager for Middle Region
615-231-5054
Ranona.Shoffner@tn.gov

Donna Cutshall, Human Resources Manager for East Region
423-787-6482
Donna.Cutshall@tn.gov

Forestine Jarrett, Human Resources Manager for West Region
901-745-7576
Forestine.Jarrett@tn.gov

Renee’ Caldwell, Employee Relations Officer
615-253-6045
Renee.Caldwell@tn.gov

Information Systems

Michael Copeland, Executive IT Director
615-770-1011
615-391-9841 Fax
Michael.Copeland@tn.gov

Legislative

Susan Moss, Director Constituent Services
615-253-4632
615-532-9940 (Fax)
Susan.Moss@tn.gov

Tyler Lane | Legislative Liaison
615-253-3579
615-532-9940 (Fax)
Tyler.Lane@tn.gov

Licensure and Risk Management

Lee Vestal, Director of Licensure and Risk Management
615-253-8733
615-401-7681 (Fax)
Lee.Vestal@tn.gov

Policy and Innovation

Alex Heart, Assistant Commissioner of Policy and Innovation
615-253-2381
615-253-6713 (fax)
Alex.Heart@tn.go

Jeanine Miller, PhD, Director of Policy
615-253-8370
615-532-9940 (Fax)
Jeanine.C.Miller@tn.gov

7-31-17 Wilmoth_Robin_DIDD_Offical Portrait

Robin Wilmoth, Director of Innovative Programs
615-741-7275
615-532-9940 (Fax)
Robin.Wilmoth@tn.gov

Patricia Edmiston, Director of Developmental Disabilities Services
901-308-3430
615-532-9940 (Fax)
Patricia.Edmiston@tn.gov

Solita Morris, Policy Coordinator
615-253-6097
615-532-9940 (Fax)
Solita.Morris@tn.gov

Program Operations

Jordan Allen, Deputy Commissioner of Program Operations
615-253-6879
615-532-9940 (Fax)
Jordan.Allen@tn.gov

Julie Ferrara, Deputy Director of Program Operations
615-741-0880
615-532-9940 (Fax)
Julie.Ferrara@tn.gov

Dennis R. Watson, Administrative Assistant to the Deputy Commissioner
615-253-5715
615-532-9940 (fax)
Dennis.R.Watson@tn.gov

Jeremy Norden-Paul, State Director of Employment & Day Services
Phone 615-532-6119
Jeremy.Norden-Paul@tn.gov

Timothy Hickman, Deputy Director of Intake and Case Management
423-787-6451
Timothy.Hickman@tn.gov

Kimberly Black, Director of Provider Supports and Services
615-770-6820
Kimberly.J.Black@tn.gov

7-31-17 Phillips_Crissonya_DIDD_Offical Portrait

Crissonya Phillips, Director of Home and Community Based Service Settings
615-741-6721
Crissonya.Phillips@tn.gov

Harold Sloves, Provider Fiscal Operations Analyst
901-304-8386
Harold.Sloves@tn.gov

Sandra Wise, Director of Staff and Provider Development
615-741-6159
615-532-9940 (Fax)
Sandra.Wise@tn.gov

Linda Maurice, Provider Enrollment
615-532-6568
615-532-9940 (Fax)
Linda.Maurice@tn.gov

Jan Coatney, Family Support
615-532-6552
615-532-9940 (Fax)
Jan.Coatney@tn.gov

Jon Hamrick, State Director of Medicaid Affairs
615-253-8734
615-401-7678 (Fax)
Jon.Hamrick@tn.gov

Protection from Harm

7-31-17 Friedenveich_Angela_DIDD_Offical Portrait

Angela Friedenreich, Director of Protection from Harm
615-532-3060
615-532-9940 (Fax)
Angela.Friedenreich@tn.gov

7-31-17 Loveday_Vicki_DIDD_Offical Portrait

Vicki Loveday, Director of Investigations
615-532-5974
615-532-9940 (fax)
Vicki.Loveday@tn.gov

7-31-17 Matthews_Beverly_DIDD_Offical Portrait

Beverly G. Matthews, Director of Incident Management
615-837-5532
615-532-9940 (fax)
Beverly.G.Matthews@tn.gov

Mark Taylor, Assistant Director of Incident Management
615-253-8731
615-532-9940 (fax)
Mark.X.Taylor@tn.gov

Quality Management

Pat Nichols, Assistant Commissioner Quality Management
615-532-6548
615-532-9940 (Fax)
Pat.Nichols@tn.gov

Joe Kirkpatrick, Deputy Director, Quality Assurance
615-741-6673
615-532-9940 (Fax)
J oe.H.Kirkpatrick@tn.gov

Jeff Davis, Deputy Director, Compliance
615-741-6672
615-532-9940 (Fax)
Jeff.E.Davis@tn.gov

Mary Tweed, Program Administrator for ICF/IID Operations
615-741-6148
615-532-9940 (Fax)
Mary.Tweed@tn.gov

Bobbi Halgrim, ICF/IID Survey Operations Director
615-741-9223
Bobbi.Halgrim@tn.gov

Laura Key, FAR Unit Director
615-651-1253
Laura.Key@tn.gov

Beth Roby, West Regional Program Administrator for Quality Assurance
Lowell Thomas State Office Building
4th Floor, Tower B
225 Dr. Martin Luther King, Jr. Dr.
Jackson, TN 38301
731-421-5015
731-426-0675 (Fax)
Beth.Roby@tn.gov

Michelle M. Smith, M.Ed., Middle Regional Program Administrator for Quality Assurance
275 Stewarts Ferry Pike
Progress House, Room 11661
Nashville, TN 37214
615-884-4311 (P)
615-884-1939 (F)
Michelle.M.Smith@tn.gov