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Request for Complaint Review

DPSA has the authority to review complaints for purposes of determining whether an institution violated one its internal policies or a DPSA rule or statute.  DPSA does not have the authority to review complaints alleging a violation of federal laws or rules (including violations dealing with the administration or disbursement of Federal Student Aid). 

If you would like to file a complaint please click here for the Request For Complaint Review Form.

If you have any questions regarding the complaint process, you may contact Charles Ferguson at Charles.b.ferguson@tn.gov or (615) 253-9988.