Assistant Commissioner Shaw has 30 years of experience in public administration with a diverse background in the motor vehicle and transportation industry with emphasis on regulatory, business excellence and project management. Prior to becoming the Assistant Commissioner of Driver Services, she was the Executive Director of the Tennessee Motor Vehicle Commission. In that role, she was responsible for ensuring that the Tennessee auto industry abided by all laws, rules and regulations that are intended to empower consumers while allowing all dealers to compete for business on a level playing field. The Commission licenses franchised and independent motor vehicle dealers, recreational vehicle dealers, manufactures, dismantler recyclers, auto auctions, distributors, salespersons and representatives.
Assistant Commissioner Shaw started her motor vehicle career as a field investigator for the Commission. Subsequent to her most recent appointment, she held several other transportation related positions throughout Tennessee, including the former Director of the Titling and Registration Division and Director of the Multimodal Transportation Division, with oversight of vehicle titling, registration, public transportation, rail, waterways and freight transportation.
Assistant Commissioner Shaw has a Bachelor’s Degree in Business Management from Trevecca University, is a graduate of the University of Tennessee Executive Leadership Institute and has represented Tennessee on numerous local, state and national boards including the American Association of State Transportation Officials and the American Association of Motor Vehicle Professionals where she currently serves on the Vehicle Standing Committee and Internet Vehicle Sales Working Group. She is an active member of the Chamber of Commerce, serves on the Regional Transportation Authority in Middle Tennessee and is an active member of the National Association of Motor Vehicle Boards serving as President. She has also served on the Board of Examiners for the Tennessee Baldrige Center for Performance Excellence and is a trained Examiner.