Career Opportunities

Educators_Human Capital

Department: Statewide Supports (Human Capital)

Classification (Payroll Title): EDUC PROGRAM DIRECTOR 1

Position Number: 72680

Reports to: Sr. Director of Licensure & Operations

Anticipated Salary Range: $85,000 - $90,000

Last Revised Date: 9/9/2022

Location Notes: Nashville, 10-15%

Department of Education Vision: We will set all students on a path to success.

Priorities: Academics: All Tennessee students will have access to a high-quality education, no matter where they live. · Student Readiness: Tennessee public schools will be equipped to serve the academic and non-academic needs of all students. · Educators: Tennessee will set a new path for the education profession and be the top state to become and remain a teacher and leader.

Position Summary:

The Director of Licensure and Operations is responsible for oversight of statewide educator licensure service delivery. The individual in this role gives direction and coordination to the implementation of state board policies and department procedures for educator licensure issuance and maintenance, and guiding staff in the principles and practices of professional educator licensure in Tennessee. The Director of Licensure and Operations drives results within the licensure team, setting measurable goals and fostering a culture of continuous improvement through individual and organizational performance management, professional development of licensure staff, and leading strategic process improvement. The individual in this role supervises licensure analysts, senior licensure analysts and the educator licensure program manager, to ensure consistent interpretation and communication of applicable Tennessee policy, rule, and operating procedures.

Minimum Qualifications:

  • Education: Graduation from an accredited four-year college or university
  • Experience: At least [3] years of experience in a related field
  • Experience leading and managing projects and/or teams
  • Knowledge of equitable local, state, and federal policies that establish education standards, resources, and opportunities. [Preferred]

Essential Functions:

  • Supervision, management, and development of nine full-time personnel whose work is focused on licensure operations, including one licensure program manager, two senior licensure analysts, and six licensure analysts.
  • Direct licensure operations, customer service, and processing performance by setting performance expectations, monitoring outcomes, and development and implementation of data-driven continuous improvement strategies, projects, and processes.
  • Develop licensure policy implementation procedures and support licensure policy development
  • Direct licensure communication development and maintenance across the office of educator licensure (e.g.; drafting and reviewing external communications, design and development of external-facing training related to licensure.

Knowledge, Skills, & Abilities

  • Developing Direct Reports and Others: Ability to set and communicate high expectations, to delegate tasks effectively, and to motivate and develop others in a manner that maximizes productivity and morale.
  • Process Oriented: Ability to manage multiple workstreams at once and create coherence across all workstreams as well as synthesize large amounts of information down to the most critical points.
  • Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
  • Planning: Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
  • Priority Setting: Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Supervisory Responsibility

Oversees a team of six (6) licensure analysts and two (2) senior licensure analysts.

Physical Demands

Physical demands include walking, standing, bending, lifting, climbing stairs, and moving during working hours.

Position Type and Expected Hours of Work

This is a full-time position. Expected work hours are 37.5 hours per week, from 8-4:30pm with an hour lunch break.

Travel

Nashville, 10-15% travel

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

To Apply

Please send resume, cover letter, and contact information for three professional references to: Justin.Barker@tn.gov.

Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of

discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.

Tennessee Department of Education also provides reasonable accommodations to qualified applicants and employees with disabilities. If you need an accommodation during the application process, please contact the Tennessee Department of Education, Attn: Human Resources Division, 710 James Robertson Pkwy., Nashville, TN 37243

Department: Statewide Supports (Human Capital)

Classification (Payroll Title): EDUC PROGRAM DIRECTOR 2

Position Number: 121690

Reports to: Brooke Amos, Assistant Commissioner of Human Capital

Anticipated Salary Range: $100,000-$110,000

Last Revised Date: September 23, 2022

Location Notes: Nashville/Remote

Department of Education Vision: We will set all students on a path to success.

Priorities: Academics: All Tennessee students will have access to a high-quality education, no matter where they live. · Student Readiness: Tennessee public schools will be equipped to serve the academic and non-academic needs of all students. · Educators: Tennessee will set a new path for the education profession and be the top state to become and remain a teacher and leader.

Position Summary:

 

The Senior Director of Educator Licensure is responsible for the oversight of all initiatives related to the continuous improvement efforts in educator licensure and issuance and maintenance of educator licenses in Tennessee. The individual in this role is responsible for proposing recommendations in educator licensure to the state board of education, including requirements to obtain and maintain a license, candidate assessments, and permits/waivers. The individual directs and coordinates the implementation of state board policies and department procedures for educator licensure. In addition, the individual leads efforts to engage HR personnel across the state in ensuring licensure and staffing practices are conducted in accordance with relevant laws, rules, and policies. The individual in this role supervises the Educator Licensure team, which manages all aspects of educator licensure.

Minimum Qualifications:

·       Education: Graduation from an accredited four-year college or university

·       Experience: At least [3] years of experience in working on human capital initiatives at a district or state level in education.

Education policy and program experience at the district, state and/or federal level, preferred 

Essential Functions

1.     Serve on the Statewide Supports senior leadership team, collaboratively developing strategic plans, operational functions, and metrics for success, and supporting action planning for all aspects of educator licensure. Manage staff responsible for implementation of educator licensure plans, procedures, and policies.

2.     Oversee all aspects of educator licensure, including licensure issuance, renewal, and advancement ensuring consistency in and accuracy of policy implementation and communications with educators, districts, and preparation providers.

3.     Oversee and manage production and dissemination of all required state and federal reports related to educator licensure and/or preparation, including, but not limited to: Title II, EdFacts, EPP Annual Reports, and the Report Card on Educator Preparation Provider Effectiveness.

4.     Using research, stakeholder feedback, and data analyses, draft policy recommendations and present to the State Board of Education.

5.     Engage with the Tennessee Association of School Personnel Administrators on issues related to educator licensure.

 

Knowledge, Skills, & Abilities

·       Developing Direct Reports and Others: Ability to set and communicate high expectations, to delegate tasks effectively, and to motivate and develop others in a manner that maximizes productivity and morale

·       Strong knowledge of Educator Licensure and Educator Preparation laws, rules, policies, and procedures.

·       Strong knowledge of the CAEP and Tennessee comprehensive review processes

·       Experience managing a team and developing processes to ensure efficient, accurate and consistent communication with stakeholders 

·       Effective project management skills 

·       Excellent work ethic, initiative and high standards for self and employees; ability to manage towards ambitious organizational goals 

·       Strong personal presence and communication skills necessary to interact and develop relationships with a diverse array of internal and external stakeholders 

·       Innovative and strategic thinking skills; a solution-oriented disposition 

·       Strong personal presence and communication skills necessary to interact and develop relationships with a diverse array of internal and external stakeholders 

Supervisory Responsibility

The Senior Director of Educator Licensure oversees the Educator Licensure Team, which consists of thirteen team members, five of whom are direct reports.

Work Environment

The duties will primarily be carried out indoors, in environmentally controlled conditions. The employee will be required to perform general physical abilities and handle and move objects.

Physical Demands

Physical demands include walking, standing, bending, lifting, climbing stairs, and moving during working hours.

Position Type and Expected Hours of Work

This is a full-time position. Expected work hours are 37.5 hours per week, from 8-4:30pm with an hour lunch break.

Travel

10-15% trave

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

To Apply

Please send resume, cover letter, and contact information for three professional references to: Justin.Barker@tn.gov.

 

Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of

discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.

 

Tennessee Department of Education also provides reasonable accommodations to qualified applicants and employees with disabilities. If you need an accommodation during the application process, please contact the Tennessee Department of Education, Attn: Human Resources Division, 710 James Robertson Pkwy., Nashville, TN 37243

 

 

Department: Human Capital

Classification (Payroll Title): ASA 4

Position Number: 17437

Reports to: Martha Moore

Anticipated Salary Range: $55,000 - $58,000

Last Revised Date: November 16, 2022

Location Notes: Nashville, TN/Remote; Up to 10% Estimated Travel

Department of Education Vision: We will set all students on a path to success.

Priorities: Academics: All Tennessee students will have access to a high-quality education, no matter where they live. · Student Readiness: Tennessee public schools will be equipped to serve the academic and non-academic needs of all students. · Educators: Tennessee will set a new path for the education profession and be the top state to become and remain a teacher and leader.

Position Summary: The educator effectiveness team is seeking a coordinator to support our work within the Office of Preparation and Performance. This team supports the state’s efforts to acquire, develop and sustain an exceptional educator workforce in Tennessee. The team also provides data and technical assistance to districts to improve the recruitment, retention, compensation, and recognition of educators in Tennessee. In this position, the coordinator will support the educator effectiveness team and initiatives primarily through the facilitation of Tennessee’s student growth portfolio models as well as targeted outreach to charter schools to ensure smooth implementation of teacher and leader evaluation.

Minimum Qualifications:

  • Graduation from an accredited four-year college or university
  • At least [3] years of experience in education or an education-related field.

Essential Functions

  • Provide technical assistance to local education agency staff in planning, analyzing, developing, and evaluating educational programs, activities, and services including:
  • Supporting evaluation related processes/platforms including providing prompt assistance to educators with questions related to the state’s educator evaluation platform and student growth e-portfolio platform and content.
  • Supporting the creation of efficient, streamlined operations and mechanisms associated with student growth portfolio models and the e-portfolio platform.
  • Providing outreach and enhanced communication with charter schools/charter management organizations to support high quality implementation of evaluation
  • and charter-specific flexibilities.
  • Ensuring all created resources are up-to-date, visible, and accessible to all stakeholders on
  • department websites.
  • Participate in team project planning and update tasks, milestones, and timelines throughout project cycles.
  • Maintain a high bar of excellence in all areas, including continuous improvement of systems, resources, documents, and processes.

Knowledge, Skills, & Abilities

  • Strong interpersonal skills and communication skills necessary to interact and develop relationships with a diverse array of internal and external stakeholders.
  • Project management experience, including working with teams and setting benchmarks and performance metrics.
  • Ability to work in a fast-paced environment balancing multiple ongoing projects, both large and small, at the same time.
  • Strong ability to collaborate with managers, peers, and external stakeholders.
  • Exceptional organization skills, writing skills, and precise attention to detail.
  • Excellent work ethic, initiative, and high standards for self and others; ability to manage towards ambitious timelines.
  • Ability to present information clearly and in an accessible manner to a variety of audiences.
  • A self-starter mindset with the ability to take initiative in moving projects forward both collaboratively and independently.
  • Education policy and program experience at the district, state, and/or federal level, are preferred.

Work Environment

The duties will primarily be carried out indoors, in environmentally controlled conditions. The employee will be required to perform general physical abilities and handle and move objects.

Physical Demands

Physical demands include walking, standing, bending, lifting, climbing stairs, and moving during working hours.

Position Type and Expected Hours of Work

This is a full-time position. Expected work hours are 37.5 hours per week, from 8-4:30pm with an hour lunch break.

Travel

Up to 10% Estimated Travel

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

To Apply

Please send resume, cover letter, and contact information for three professional references to: enter the email address of who you would like applications to go directly to Justin.Barker@tn.gov.

Pursuant to the State of Tennessee’s Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.

Tennessee Department of Education also provides reasonable accommodations to qualified applicants and employees with disabilities. If you need an accommodation during the application process, please contact the Tennessee Department of Education, Attn: Human Resources Division, 710 James Robertson Pkwy., Nashville, TN 37243.

Department: Human Capital

Classification (Payroll Title): EdCon2

Position Number: 00072685

Reports to: Sr. Director of Educator Licensure

Last Revised Date: November 28, 2022

Salary: Anticipated Salary: The anticipated annual salary for this position is $70,000 In addition, a comprehensive benefits package is included.

Department of Education Vision: We will set all students on a path to success.

Position Overview:

The licensure program manager is responsible for facilitating customer-focused statewide educator licensure service delivery and providing critical support for the office of educator licensure and preparation. The individual in this role ensures coordination in the implementation of state board rules and policies, and department procedures for educator licensure issuance and maintenance. The licensure program manager supports the creation and maintenance of licensure communications and guidance documents that are district-and-educator-focused and ensures that principles and practices of professional educator licensure in Tennessee are communicated clearly and implemented in alignment with state board policies and rules, with fidelity. The individual in this role is also responsible for managing licensure application/transaction processing productivity as well as contributing to processing productivity by processing licensure applications/transactions as required.

The licensure program manager supports a culture of continuous improvement by responding to internal and external customer feedback and suggestions by creating and improving upon resources such as training materials, communications templates, online licensure application user guides, district guidance documents, and the department licensure website content. The licensure program manager works collaboratively with licensure analysts and the director of licensure and operations to ensure that issues surfaced by stakeholders are addressed through continuous improvement of communications materials coming from the office of educator licensure and preparation, including creating, maintaining, and delivering up-to-date and effective training materials for internal and external users, including licensure analysts, district personnel, and educators/educator candidates.

The individual serving in this role must be solutions-oriented and be able to effectively communicate with a variety of education stakeholders across the state. The licensure program manager works with the office of educator licensure and preparation team to ensure the effective and efficient processing of licensure applications as well as ensure timely and accurate responses to educators' requests for assistance, serving as the second tier of support for issue escalation and district requests prior to escalating exceptional issues to the director of licensure and operations. The person in this role will support the team in achieving licensure processing goals both directly, through processing licensure transactions, and indirectly through provision of targeted issue handling. This focus on edge cases which require extra policy and procedural analysis allows licensure analysts to focus on processing applications and providing routine customer service, for maximum efficiency.

Essential Functions:

·       Develop and maintain an exceptional understanding of state board licensure policies, rules, and department operating procedures

·       Provide timely and effective communication to stakeholders across the state, regarding licensure policies and procedures, via TNCompass (online licensure web application), phone, email, and in-person/virtual

·       Collaborate with other internal and external stakeholders to ensure high-quality and effective licensure communications, guidance documents, and training materials

·       With direction from the director of licensure and operations, create and maintain licensure analyst, educator, and district training materials (step-by-step guides, videos, and training presentations) for all transaction types

·       Develop and deliver district-facing presentations and training materials on policy and procedural updates and areas of district interest

·       Monitor processing times and application/transaction backlog, and manage flow of processing by licensure analysts

·       Monitor short and long-term performance indicators which best measure performance of licensure communications, guidance documents, and legibility of licensure processes to external stakeholders, and provide reports to the director of licensure and operations

·       Monitor short and long-term performance indicators which best measure performance of licensure processing and customer service workflows, and provide reports to the director of licensure and operations

·       Serve as the second reviewer for issue escalation, evaluating and responding to cases identified by senior licensure analysts, districts, educators, educator candidates, and educator preparation providers; engaging the director of licensure and operations when appropriate

·       Track issues received, referred to other appropriate personnel, and the resolution status to ensure that issues are resolved promptly and thoroughly and that status updates are provided to those reporting issues, as well as to the director of licensure and operations

·       Use TNCompass, to review educator licensure transactions for both issue resolution and processing as assigned by the director of licensure and operations

·       Become an expert TN Compass user and assist the director of licensure and operations in troubleshooting possible issues in the system and in conducting user acceptance testing of newly developed features, enhancements, and bug fixes prior to the software vendor deploying changes

Minimum Qualifications:

Education: Graduation from an accredited four-year college or university

Experience: At least [] years of experience equivalent to four years of full-time professional, educational, instructional, or supervisory/administrative work.

Other Qualifications

·       Highly developed sense of integrity and commitment to customer satisfaction

·       Ability to communicate clearly and professionally, both verbally and in writing

·       Strong independent organizational, time management, customer service and problem-solving skills

·       Ability to perform work functions with accuracy and meet deadlines despite frequent interruptions

·       Excellent work ethic, initiative, and high standards for self and team members

·       Strong personal presence and communication skills necessary to interact and develop relationships with a diverse array of internal and external stakeholders

·       Facility with technology, demonstrating independent motivation and learning/exploration of new software systems and workflows

·       Innovative and strategic thinking skills, a solution-oriented disposition

·       Pre-K-12 and/or higher education experience (education policy and/or education administration experience preferred)

 

Work Environment:

The duties of this role will primarily be carried out indoors, in environmentally controlled conditions. The employee will be required to perform general physical abilities and handle and move objects.

Physical Demands:

Physical demands include walking, standing, bending, lifting, climbing stairs, and moving during working hours.

Position Type and Expected Hours of Work:

This is a full-time position. Expected work hours are 37.5 hours per week, from 8-4:30pm with an hour lunch break.

Travel:

Some travel (~15-25%) across the state required. A driver's license and reliable transportation is required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

To Apply:

Please apply on the Tn.gov website/careers or click on  Careers (tn.gov) Job ID 40929

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status, or any other category protected by state and/or federal civil rights laws.