Tell us about the tools your family can use to improve and empower their health. Take the Life Connects to Health survey.

Civil Rights Compliance

It matters where you and your family Lives, Works, goes to School, and Plays.  A gap in your life can stop you from connecting with good health.

We want to learn more about the tools that You and your Family can use to fill in the gaps.  These tools can help you Improve and Empower Your Life and Health.

Tell us about Your Life and Health.  Take our Life Connects to Health Survey by clicking on these links:

  • العربية  Arabicchild and adult surveys
  • 繁體中文  Chinese ​– child and adult surveys
  • Tiếng Việt  Vietnamesechild and adult surveys

Taking the survey will help us and You build the bridge to better care in Tennessee.   Your answers will not have your name on them and will be combined with information from other community members.

Thank you for helping to Improve and Empower Health in Tennessee!  You can find free resources here

If you need help with taking the survey call for free: 855-857-1673


Federal and State laws do not allow TennCare to treat you differently because of your:

  • Race,
  • Color,
  • National Origin,
  • Disability,
  • Age,
  • Sex,
  • Religion, or
  • Any other Status/Group protected by law

Do you think you have been treated differently for these reasons?

You can learn more about reporting that you may have been treated differently by clicking on this link

Do you need the TennCare Discrimination Complaint Form (English)? Presione Aquí Spanish

If you are having a problem with your health care services find out who to call by clicking on this link

Physical health care? Call your Health Plan (MCO). For your Health Plan’s contact information click on this link:

Transportation? Call your Health Plan (MCO).

Mental health care? Call your Health Plan (MCO).

Dental care? Call DentaQuest. Click on this link for DentaQuest’s website. Find out more about Dental Services at this link:

Pharmacy? Call Magellan. Click on this link for Magellan’s website or you can find out more about Pharmacy Services at this link:

You can find out more about your civil rights and the laws that give you these rights by clicking on this link:

Click on this link for the Know your Civil Rights Factsheet

For Race, Color, National Origin information click on this link for Title VI Facts

For Disability information click on this link forSection 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act Facts

Click on this link for Non-Discrimination and HIV/AIDS or Related Condition Facts

Click on this link for Age Discrimination Act Facts

For information about Effective Communication for Persons Who Are Deaf or Hard of Hearing clink on this link

You can find contact information for civil rights compliance by clicking on this link:

TennCare, Office of Civil Rights Compliance

Call Toll Free: 855-857-1673
Local Calls: 615-507-6474
Free / gratis TRS Call / llame 711 Ask / pregunte 855-857-1673


Write to:
310 Great Circle Road; Floor 3W
Nashville, TN 37243

U.S. Department of Health & Human Services - Region IV Office for Civil Rights

Call/: (800) 368-1019
TTY/TDD: Toll Free 1-800-537-7697

Use Complaint Portal:

Write to:
U.S. DHHS / Region IV Office for Civil Rights
Sam Nunn Atlanta Federal Center, Suite 16T70
61 Forsyth Street, SW
Atlanta, Georgia 30303-8909

Tennessee Human Rights Commission

Call Toll Free: 1-800-251-3589
Local Calls: 615-741-5825
Fax 615-253-1886


Complaint Form:

Write to:
Central Office, Tennessee Tower
312 Rosa Parks Ave., 23rd Floor
Nashville, Tennessee 37243

U.S. Department of Justice

Call Toll Free: 800-514-0301 (voice)
TTY Toll Free: 800-514-0383

To file ADA complaint online:

Write to:
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section – 1425 NYAV
Washington, D.C. 20530

Need Language Help?

Have a disability and need free help or an auxiliary aid or service (Braille, large print)?

Civil Rights Notice