Literacy/Communication/Cultural Competency and Disparities in Health Care
It matters where your patients Live, Work, go to School, and Play. A gap in your patient’s life can stop them from connecting with good health.
We want to learn more about the tools your patients need to fill in the gaps. These tools can help you Improve and Empower your patients’ Life and Health.
Tell us about the communities that you serve. Take our Providers Connect Life & Health Survey at:
Taking the survey will help us and You build the bridge to better care in Tennessee. Your answers will not have your name on them and will be combined with information from other community providers.
Thank you for helping to Improve and Empower Health in Tennessee! Here is a list of free resources you can direct your patients to:
Health Disparities Information
The National Institute of Minority Health and Health Disparities created a Language Access Portal (LAP). The LAP contains information, in multiple languages, for six disease areas (cancer, diabetes, cardiovascular disease, and more) where major health disparities have been identified in non-English speaking populations. To learn more: https://www.nimhd.nih.gov/programs/edu-training/language-access/index.html
- Do your patients understand their treatment plans? Help with achieving that goal may be found by viewing:
- Information to assist providers with communicating with Limited English Proficient (LEP) enrollees or those classified as having a low level of health care literacy is available at:
- Interpretation and Translation Services - Assistance for enrollees with Limited English Proficiency may be obtained by contacting the Provider Services division of an enrollee's managed care organization. Also, the following link will provide I Speak Cards which can assist you with identifying an enrollees primary language - http://www.justice.gov/sites/default/files/crt/legacy/2010/12/14/ISpeakCards.pdf
- Working with Medical Interpreters - Guidelines for working with medical interpreters .
- Health Care Communication in Plain Language - Assistance with medical communication in plain language is available from the Centers for Disease Control at: CDC Plain Language Thesaurus for Health Communications
- To learn more about providing culturally competent health care click on this link https://www.thinkculturalhealth.hhs.gov/
- Do you need basic information related to disparities in health care? Information may be found at:
- Social Determinants of Health: Know What Affects Health at: https://www.cdc.gov/socialdeterminants/
- Making Culturally and Linguistically Appropriate Services Happen at: http://www.mass.gov/eohhs/gov/departments/dph/programs/admin/health-equity/clas/making-clas-happen.html
- The next revolution in health care? Empathy | Paul Rosen | TEDxWilmington at: https://www.youtube.com/watch?v=8BKN7RFhdq4