Public Information Officer

PUBLIC INFORMATION OFFICER AWARENESS COURSE (G-289)

Download Available: Student Manual

Description: This 1-day awareness level course gives a thorough overview of a public information officer's role in planning for, developing and delivering emergency public information. This course can serve as either an introduction to the role for new PIOs, or to allow persons with non-PIO roles to gain an understanding of how to work with a PIO during events.

Target Audience: Anyone interested in understanding the Public Information Officer role or how to work with one.

Prerequisites: None

BASIC PUBLIC INFORMATION OFFICER COURSE (G-290)

Download Available: Student Manual

Description: This 2-day course is hands-on and the participants can expect to spend significant time developing skills needed to be full or part-time Public Information Officer. These skills are developed through written and oral communications exercises. Students will learn how to understand the workings of the media and develop tools and techniques to perform effectively as a public information officer. 

Target Audience: Individuals whose primary responsibility is to be a conduit for public information to the media during an emergency.

Prerequisites: IS-700, IS-800, IS-100, IS-200

JOINT INFORMATION SYSTEM & JOINT INFORMATION CENTER PLANNING COURSE (G-291)

Download Available: Student Manual

Description: This 1-day course provides the skills needed to establish and operate in a joint information system & joint information center environment during an emergency. Students will explore how incidents of expanding complexity necessitate interactions with multiple agencies, departments and jurisdictions and how to incorporate those into the incident management activities at the command and coordination levels. In a multi-agency response, several public information officers may be required to interact and manage personnel and information during the event by handling additional coordination and planning roles.

Target Audience: Individuals whose primary responsibility is to lead a jurisdiction's public information efforts, such as County EMA Directors, Communications Directors and Public Information Officers for response agencies or political offices.

Prerequisites: Basic PIO (G-290)