NASHVILLE – The Tennessee Department of Labor and Workforce Development announces Bledsoe, Bradley, Grundy, Hamilton, Marion, McMinn, Meigs, Polk, Rhea, and Sequatchie counties in South Central Tennessee will be added to the telephone claims program beginning Monday, May 22, 2006. Residents in those counties will now be able to file claims for unemployment insurance by telephone or using the Internet.
“By using the telephone to file claims, clients do not have to travel long distances to a claims office, complete a lot of paper forms, or stand in line for long periods of time,” said Tennessee Department of Labor & Workforce Development Commissioner James Neeley. “In addition to providing better service, this system will also reduce overhead expenses in the unemployment insurance program.”
This brings the total number of counties to 56 across the state that can now use the telephone filing process or Internet filing. Residents of these counties are no longer required to travel to a department office to file their claims.
South Central Tennesseans living in Bledsoe, Bradley, Grundy, Hamilton, Marion, McMinn, Meigs, Polk, Rhea, and Sequatchie counties who formerly filed claims at the Athens, Chattanooga, Cleveland, Dayton and Jasper local offices of the Tennessee Department of Labor & Workforce Development will no longer be able to do so in those offices. They may now file claims by telephone, by Internet at www.tennessee.gov/labor-wfd or by mail.
Claimants are able to complete much of the benefit application via touch-tone phone. Callers are guided through a series of questions they answer by pressing numbers on the telephone keypad. They are then routed to a departmental interviewer who will complete the claims-taking process. The claimant’s handbook, other helpful information, and any follow-up documentation will be sent through the mail.
Beginning Monday, May 22, 2006, residents of Bledsoe, Bradley, Grundy, Hamilton, Marion, McMinn, Meigs, Polk, Rhea, and Sequatchie counties must call 1-877-813-0950. Before calling, a claimant should have ready his social security number, driver’s license number, and employment data for the last 18 months of employment, including employers’ addresses and phone numbers.