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Automated Partial Claims System

Using the APS software employers may file partial unemployment claims electronically.

The electronic method eliminates the handling of the paper form, provides the Department with accurate information, and provides prompt payment for the majority of employees.

Under Tennessee law, a temporary layoff occurs when an employee works fewer than four customarily scheduled full-time days due to lack of work. If your employees have no work or earnings from your organization, you may submit partial claims on these employees.  Employees must also be questioned about earnings they may have had from any other source during the temporary layoff.

Incomplete or incorrect information may result in processing delays or improper payments.  It is necessary to provide the current mailing address and name.  You are responsible for providing accurate and complete information.

When a claim is processed, it is matched against wage records and claims currently on file in the Department’s benefit payment system.  If the name does not match the name on file for that social security number, the claim will be rejected, and the employee will be contacted to make the necessary corrections.

An accurate address is very important, as checks will be mailed to this address.  It must be the claimant's current address.  If an employee's address has changed since the previous filing, the new address entered will effect an address change in the Department’s benefit payment system.

Employers filing partial unemployment are not required to submit a partial claim on any individual whose total earnings for a given week equal or exceed $275, which is currently the maximum weekly benefit amount in Tennessee.  Total reportable wages include holiday pay, vacation pay, voluntary loss.  Voluntary loss consists of wages an individual could have earned, if he had elected to work.

The partial unemployment benefit text file created by using the APS software is to be uploaded via the Tennessee Employer Services Gateway, http://tdlwd.tn.gov/tnaps. You will be forwarded to a secure site to log into for the TN Automated Partial Claims Reporting System (TNAPS) and then follow the instructions. After the file is received the data will be spot-checked for accuracy prior to processing.  If no discrepancy is found, the claims will be processed on the date received.  If discrepancies are found, you will be contacted to determine what further action is needed.

Before downloading the software, print the instructions to guide you through the process.      

To view instructions and then click PRINT.  After printing, click BACK arrow.

To download the APS and its components        

*Since the APS file is a zipped file, you will need an extraction type program to open it. You can download an evaluation copy of WINZIP at http://www.winzip.com/downwz.htm.

 Send comments to account.partials@tn.gov