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Benefit Office Locations

*Most residents in Tennessee can file claims by telephone or online.  However, if you live in Fayette, Tipton, Lauderdale or Shelby counties, only "lack of work" claims may be filed online.  Otherwise, residents in these four counties must file in person at one of these locations.

Unemployment Insurance Claims Center
P.O. BOX 280870
Nashville, TN 37228

(Phone Claims)
615-253-0800 or
toll-free at 1-877-813-0950
FAX 615-253-0808

To file for unemployment in Shelby county, you can visit one of the career centers below.

TN Career Center - Collierville
942 West Poplar Street
Collierville, TN 38017-2546
901-853-4753
FAX 901-853-0623

TN Career Center - Memphis
1295 Poplar Avenue
P.O. Box 40859
Memphis, TN 38174-0859
901-543-7536
FAX 901-543-7589

TN Career Center - Memphis
4240 Hickory Hill Road
Memphis, TN 38141-6814
901-365-3205
FAX 901-365-3219

TN Career Center - Memphis
2850 Austin Peay Highway
Memphis, TN 38168
901-543-7842
FAX 901-543-7155

To file for unemployment in Fayette, Lauderdale, or Tipton county, you can visit one of the career centers below.

TN Career Center - Covington
724 East Lucky Plaza, Highway 51 North
Covington, TN 38019-0645
901-475-2529
FAX: 901-475-2537

TN Career Center - Ripley
301-C Lake Drive
Ripley, TN 38063
731-635-3479
FAX: 731-635-3216

TN Career Center - Somerville
121 Court Square
P.O. Box 729
Somerville, TN 38068-0729
901-465-7347
FAX: 901-465-7371