Department of Human Services

Families First Online Policy Manual

Sanctions

Failure to Cooperate With Work Requirements

Revised:

34.2.6

PROCEDURES

Table of Contents

 

        Attempt to contact the client personally (by phone) following case closure.

 

        Schedule a conciliation conference if the individual responds during the adverse action period. This conference can be either in person or by phone.

 

        Explore good cause for non-compliance during the conciliation conference.

 

        Determine if the individual should re-enter the activity if there is no good cause. Monitor the activity for compliance over the next 5 day period.

 

        The case will remain closed if the individual does not have good cause and/or does not wish to comply.

 

        The case will remain closed if the individual does not respond during the adverse action period.

 

        Document the sanction in the eligibility and case management system.

 

        Give 18 months of Transitional Child Care (TCC). (See the Child Care chapter for more details.)

 

 

Glossary

Failure to Cooperate With Work Requirements Menu