Department of Human Services

Families First Online Policy Manual


Failure to Cooperate With Work Requirements




Table of Contents


Good cause for non-compliance may be established when:


·        The client is not physically/mentally able to perform the work.


·        The supportive service needed for the individual to engage in the work activity is not available, i.e., child care, transportation, for example.


·        The client’s health or safety is at risk.


·        The client or client’s child is/was sick or hospitalized.


·        The client is actively seeking shelter from domestic violence or abuse, such as someone residing in a domestic violence shelter, or fleeing from immediate harm.


·        The client is currently experiencing or had some temporary emergency.


·        The client meets a work requirement exemption.


·        Other factors clearly beyond the control of the client.


Good cause reasons should be evaluated to determine if the individual is now exempt, either permanently or temporarily from the work activity requirement of the PRP.  Always evaluate the situation, use prudent judgment, and consult with the recipient, to determine if the recipient understands:


·        His/her commitment to comply with the PRP.


·        Whether he/she has been granted good cause and why.


·        That the work requirement will resume if/when the exemption ends.



Failure to Cooperate With Work Requirements Menu