Contact Us
Tennessee Department of Finance and Administration
Division of Intellectual Disabilities Services
15th Floor Andrew Jackson Building
500 Deaderick Street
Nashville, TN 37243
615-532-6530 / 800-535-9725
615-253-7714 (TTY Local) / 866-249-0711 (TTY Toll Free)
615-532-9940 (Fax)
www.tn.gov/dids/
Regional Offices
| • Memphis | 901-745-7005 800-308-2586 |
| • Jackson | 731-423-5670 |
| • Nashville | 615-231-5047 800-654-4839 |
| • Chattanooga | 423-634-6149 |
| • Knoxville | 865-588-0508 888-531-9876 |
| • Greeneville | 423-787-6757 |
| • Johnson City | 423-434-6530 |
Developmental Centers
| • Arlington | 901-745-7200 |
| • Clover Bottom | 615-231-5000 |
| • Greene Valley | 423-787-6800 |
Staff
Click on the following links for a specific section.
Office of the Deputy Commissioner
Andrew Jackson Building
500 Deaderick Street
Nashville, TN 37243
615-532-6530
Stephen H. Norris, Deputy Commissioner
615-532-6533
615-253-4089 (Fax)
Felicia.Thompson@tn.gov
Missy Marshall, Director of Public Affairs/Legislative Liason
615-253-2236
615-532-9940 (Fax)
Missy.Marshall@tn.gov
Administrative Services
Fred Hix, Assistant Commissioner
615-532-6543
615-253-6713 (Fax)
Olive.Johnson@tn.gov
Karen Haynes, Human Resource Director
615-253-6893
615-532-6790 (Fax)
Karen.Haynes@tn.gov
Lisa Kent, Human Resource Manager
615-253-6746
615-532-6790 (Fax)
Lisa.Kent@tn.gov
Kristi Syling, Assistant Commissioner of Technology
615-532-4357
615-337-5040 (Cell)
Kristi.Syling@tn.gov
Debbie Dunn, Contracts
615-253-6812
615-253-6713 (Fax)
Debbie.Dunn@tn.gov
Janie L.Warren, Denied Claims
615-253-7845
615-253-6713 (Fax)
Janie.Warren@tn.gov
Jeff Smith, Chief Financial Officer
615-532-6535
615-532-6790 (Fax)
Jeff.Smith@tn.gov
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Civil Rights
Brenda Clark, Director
615-253-6811
615-532-9940 (Fax)
Brenda.Clark@tn.gov
Clinical
Dr. George Zukotynski, Behavior Services
615-532-1610
615-253-6713 (Fax)
George.Zukotynski@tn.gov
Karen Wills, Therapeutic Services
615-532-3063
615-253-6713 (Fax)
Karen.Wills@tn.gov
Marlenia Overholt, Nursing Director
615-253-6095
615-253-6713 (Fax)
Marlenia.Overholt@tn.gov
Ruth Givens, Nurse Education
615-532-6547
615-253-6713 (Fax)
Ruth.Givens@tn.gov
Communications
Missy Marshall, Director of Public Affairs/Legislative Liason
615-253-2236
615-532-9940 (Fax)
Missy.Marshall@tn.gov
Compliance
John Kaufman, Director
615-532-6542
615-532-9940 (Fax)
John.Kaufman@tn.gov
Kellie McCain, Brown Settlement Agreement
615-741-6721
615-532-9940 (Fax)
Kellie.McCain@tn.gov
Jeff Davis, Deputy Director
615-741-6672
615-532-9940 (Fax)
Jeff.Davis@tn.gov
Diana Davis, Remedial Order and Clover Bottom Settlement Agreement
615-532-6511
615-532-9940 (Fax)
Diana.Davis@tn.gov
Jon Hamrick, Grier Liaison
Phone: (615) 253-8734
Fax: (615) 532-994
Jon.Hamrick@tn.gov
Solita Morris, Administrative Support
Phone: (615) 532-6541
Solita.Morris@tn.gov
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Community and Facility Services
Dr. Larry Latham, Assistant Commissioner for Facility Services
615-253-5657
615-532-9940 (Fax)
Latrese.Johnson@tn.gov
Debbie Payne, Assistant Commissioner for Community Services
615-253-6885
615-532-9940 (Fax)
Debbie.Payne@tn.gov
Paula McHenry, Director, Facility Compliance
615-532-6545
615-532-7552 (Fax)
Paula.McHenry@tn.gov
Ted Eveland, Consumer-directed Support Funds
615-741-6784
615-532-7552 (Fax)
Ted.Eveland@tn.gov
Richard Shelton, Director of Staff and Provider Development
615-741-6159
615-532-9940 (Fax)
Richard.Shelton@tn.gov
Laura Doutre, Director of Operations
615-532-6511
615-532-9940 (Fax)
Laura.Doutre@tn.gov
Jan Coatney, Family Support
615-532-6552
615-532-9940 (Fax)
Jan.Coatney@tn.gov
Barbara DeBerry , Director, Residential Services
615-253-6888
615-532-9940 (Fax)
Barbara.DeBerry@tn.gov
Linda Maurice, Provider Enrollment
615-532-6568
615-532-9940 (Fax)
Linda.Maurice@tn.gov
Denine Hunt, Director, Person-Centered Practice
615-532-3245
615-253-8538 (Fax)
Denine.Hunt@tn.gov
Annette Caldwell-Binkley, Director of Intake
615-741-6148
615-532-9940 (Fax)
Annette.Caldwell-Binkley@tn.gov
General Counsel
Steve Tepley, General Counsel
615-532-6526
615-253-7996 (Fax)
Steve.Tepley@tn.gov
Marilynn Tucker, Assistant General Counsel
615-741-8672
615-532-9940 (Fax)
Marilynn.Tucker@tn.gov
Legislative
Missy Marshall, Director of Public Affairs/Legislative Liason
615-253-2236
615-532-9940 (Fax)
Missy.Marshall@tn.gov
Policy and Planning
Joanna Damons, Assistant Commissioner
615-741-6143
615-532-9940 (Fax)
Joanna.Damons@tn.gov
Dr. Louis Moore, Medical Director, Policy/Government Relations
615-741-6632
615-532-9940 (Fax)
Walton.Moore@tn.gov
Kay Gunckel, Director, Consumer Services
615-741-6674
615-532-9940 (Fax)
Kay.H.Gunckel@tn.gov
Susan Moss, Assistant Director of Consumer Services
615-253-4632 (Phone)
615-532-9940 (Fax)
susan.moss@tn.gov
Carmelita Hillsman, Community Transitions
615-253-6820
615-532-7552 (Fax)
Carmelita.Hillsman@tn.gov
Margaret Donald, Advocacy Grant Coordinator
615-253-6882 (Phone)
615-532-9940 (Fax)
Margaret.P.Donald@tn.gov
Quality Assurance
Pat Nichols, Quality Assurance/Protection from Harm Director
615-532-6548
615-532-9940 (Fax)
Pat.Nichols@tn.gov
Joe Kirkpatrick, Assistant Director and Data Analyst
615-741-6673
615-532-9940 (Fax)
Joe.Kirkpatrick@tn.gov
Protection from Harm
Carol Wilkin, Director of Protection from Harm
615-253-2896
615-532-9940 (Fax)
Carol.Wilkin@tn.gov
Jodi Simmons, Director of Investigations
615-253-2896
615-532-9940 (Fax)
Jodi.L.Simmons@tn.gov
Thomas O'Brien, Complaint Resolution
615-253-5715
615-253-9940 (Fax)
thomas.o'brien@tn.gov
Regional Offices
West
CJ McMorran, Director
PO Box 949
11437 Milton Wilson Road
Arlington, TN 38002
901-745-7357 or 901-745-7361
901-745-7379
(Fax)
cj.mcmorran@tn.gov
Debbie Hammons, Complaint Resolution
901-745-7885
1-866-215-3743
(Toll free)
901-745-7539 (Fax)
Debbie.Hammons@tn.gov
Tangela Watkins, Intake/Case Management Director
901-745-7686
901-745-7273 (Fax)
Tangela.Watkins@tn.gov
Middle
Kathleen Clinton, Director
291 Stewarts Ferry Pike
Nashville, TN 37214
615-231-5047
615-231-5150 (Fax)
Kathleen.Clinton@tn.gov
Julie Ferrara, Deputy Director
615-231-5288
615-884-4405 (Fax)
Julie.Ferrara@tn.gov
Rick Henderlight, Intake/Case Management
615-231-5382
615-231-5257 (Fax)
Richard.Henderlight@tn.gov
Sherry Baskerville, Complaint Resolution
615-884-6083
800-654-4839 (Toll free)
800-535-9725 (Statewide toll free)
615-231-5229 (Fax)
Sherry.Baskerville@tn.gov
East
John Craven, Director
Greenbriar Cottage
5908 Lyons View Drive
Knoxville, TN 37919
865-588-0508
865-594-5180 (Fax)
John.Craven@tn.gov
Pattie Hall, Intake/Case Management
865-588-0508
865-594-5780 (Fax)
Pattie.Hall@tn.gov
Channeth Quemore, Complaint Resolution
865-588-0508, ext. 228
888-310-4613 (Toll free)
800-535-9725 (Statewide toll free)
865-588-8265 (Fax)
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Developmental Centers
Clover Bottom Developmental Center
275 Stewarts Ferry Pike
Nashville, TN 37214-0500
615-231-5000
615-231-5074 (Fax)
Dr. Levi Harris, Chief Officer
Levi.Harris@tn.gov
Greene Valley Developmental Center
4850 East Andrew Johnson Highway
PO Box 910
Greeneville, TN 37744-0910
423-787-6800
423-787-6574 (Fax)
Dr. Henry Meece, Chief Officer
Henry.Meece@tn.gov
Arlington Developmental Center
11293 Memphis-Arlington Road
PO Box 586
Arlington, TN 38002-0586
901-745-7200
901-745-7251 (Fax)
Nina Staples, Chief Officer
Nina.Staples@tn.gov
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