Contact Us
Department of Intellectual and Developmental Disabilities
Frost Building
161 Rosa L. Parks Boulevard
Nashville TN 37243
615-532-6530 / 800-535-9725
615-532-9940 (Fax)
www.tn.gov/didd/
Regional Offices
| • Memphis | 901-745-7200 800-308-2586 |
| • Jackson | 731-423-5670 |
| • Nashville | 615-231-5047 800-654-4839 - Intake and Referrals |
| • Chattanooga | 423-634-6149 |
| • Knoxville | 865-588-0508 888-531-9876 - Intake and Referrals |
| • Greeneville | 423-787-6757 |
| • Johnson City | 423-434-6530 |
Developmental Centers
| • Clover Bottom | 615-231-5000 |
| • Greene Valley | 423-787-6800 |
Staff
Click on the following links for a specific section.
Office of the Commissioner
James M. Henry, Commissioner
615-532-6538
615-253-4089 (Fax)
Felicia.Thompson@tn.gov
Felicia Thompson, Executive Administrative Assistant
615-532-6533 (Phone)
615-253-4089 (Fax)
Felicia.Thompson@tn.gov
Debbie Payne, Office of Program Operations Deputy Commissioner
615-253-6885
615-532-9940 (Fax)
Debbie.Payne@tn.gov
Scott J. Modell, Ph.D., Office of Policy & Innovation Deputy Commissioner
615-253-5688
615-532-9940 (Fax)
Scott.Modell@tn.gov
Laura Doutre, Office of Policy & Innovation Deputy Director
615-532-5450
615-532-9940 (Fax)
Laura.Doutre@tn.gov
Tom Cheetham, MD, Office of Health Services Director
615-253-6711
Thomas.Cheetham@tn.gov
Pat Nichols, Quality Management Assistant Commissioner
615-532-6548
615-532-9940 (Fax)
Pat.Nichols@tn.gov
Lance D. Iverson, Fiscal & Administrative Services Assistant Commissioner
615-253-6710
615-253-6713 (Fax)
Lance.D.Iverson@tn.gov
Missy Marshall, Director of Public Affairs/Legislative Liaison
615-253-2236
615-532-9940 (Fax)
Missy.Marshall@tn.gov
Vickey Coleman, Ph.D., State Director of Customer-Focused Services & Transition NOW Coordinator
615-532-6533
901-356-6324
Vickey.Coleman@tn.gov
Brenda Clark, Office of Civil Rights Director
615-231-5516
615-231-5526 (Fax)
Brenda.Clark@tn.gov
Lee Vestal, Office of Risk Management and Licensure Director
615-253-8733
615-401-7681 (Fax)
Lee.Vestal@tn.gov
Jennifer Pfeiffer, Director of Project Management
615-741-0837
615-532-9940 (Fax)
Jennifer.Pfeiffer@tn.gov
Administrative Services
Sherrie Artman, Human Resources Director
615-532-3059
Sherrie.Artman@tn.gov
Lisa Kent, Human Resource Manager
615-253-6746
615-532-6790 (Fax)
Lisa.H.Kent@tn.gov
Debbie Dunn, Contracts
615-253-6812
615-253-6713 (Fax)
debra.dunn@tn.gov
Janie L.Warren, Business Services
615-253-7845
615-253-8349 (Fax)
Janie.Warren@tn.gov
Jeff Smith, Chief Financial Officer
615-532-6535
615-532-6790 (Fax)
Jeff.Smith@tn.gov
Back to top
Civil Rights
Brenda Clark, Director
615-231-5516
615-231-5526 (Fax)
Brenda.Clark@tn.gov
Annie W. Bernard, Administrative Services Assistant 3
615-231-5500
615-231-5526 (Fax)
Annie.Bernard@tn.gov
Sherry Baskerville, Complaint Resolution
615-231-5499
615-231-5526 (Fax)
Sherry.Baskerville@tn.gov
Communications and External Affairs
Missy Marshall, Director of Communications and External Affairs
615-253-2236
615-532-9940 (Fax)
Missy.Marshall@tn.gov
Susan Moss, Deputy Director Constituent Services
615-253-4632
615-532-9940 (Fax)
Susan.Moss@tn.gov
Jeff Goodwin, Webmaster
615-741-0583
615-532-9940 (Fax)
Jeffrey.Goodwin@tn.gov
Customer-Focused Services
Vickey Coleman, Ph.D., State Director of Customer-Focused Services & Transition NOW Coordinator
(901) 356-6324
vickey.coleman@tn.gov
Thomas O'Brien, Assistant State Director of Customer-Focused Services
615-231-5499
615-231-5526 (Fax)
thomas.o'brien@tn.gov
Debbie Hammons, RN (West)
901-745-7505
Debbie.Hammons@tn.gov
Yolanda Beason, Customer Focused Services Coordinator (West)
901-745-7248
Yolanda.Beason@tn.gov
Sherry Baskerville Customer Focused Services Coordinator (Middle)
615-231-5492
Sherry.Baskerville@tn.gov
Dr. Mike Mailahn Customer Focused Services Coordinator (East)
865-588-0508 x236
Mike.Mailahn@tn.gov
Chaneth Quemore Customer Focused Services Coordinator (East)
865-588-0508, ext. 228
888-310-4613 (Toll free)
865-558-8269 (Fax)
Chaneth.Quemore@tn.gov
Program Operations
Richard Shelton, Director of Staff and Provider Development
615-741-6159
615-532-9940 (Fax)
Richard.Shelton@tn.gov
Jordan Allen, Director of Provider Supports and Services
615-253-6879
615-532-9940 (Fax)
Jordan.Allen@tn.gov
Courtney Kelly, Director of Person Centered Practices
615-741-6148
615-253-8538 (Fax)
Courtney.Kelly@tn.gov
Shalita Earls, Deputy Director of Person Centered Practices
(615) 532-2349 Office
(615) 253-8538 Fax
Shalita.V.Earls@tn.gov
Jan Coatney, Family Support
615-532-6552
615-532-9940 (Fax)
Jan.Coatney@tn.gov
Barbara DeBerry , Director, Residential Services
615-253-6888
615-532-9940 (Fax)
Barbara.DeBerry@tn.gov
Jordan Allen, Day Services
615-253-6879
615-532-9940 (Fax)
Jordan.Allen@tn.gov
Linda Maurice, Provider Enrollment
615-532-6568
615-532-9940 (Fax)
Linda.Maurice@tn.gov
Annette Caldwell-Binkley, Director of Intake
615-532-3245
615-253-8538 (Fax)
Annette.Caldwell-Binkley@tn.gov
General Counsel
Theresa C. Sloan, General Counsel
615-253-8731
615-253-7996 (Fax)
Theresa.C.Sloan@tn.gov
Stephen O. Tepley, Attorney 4
615-253-8731
615-253-7996 (Fax)
Steve.Tepley@tn.gov
Marilynn Tucker, Managing Attorney
615-253-8731
615-253-7996 (Fax)
Marilynn.Tucker@tn.gov
Fredrick Zimmermann, Assistant General Counsel
615-253-8731
615-253-7996 (Fax)
Fredrick.Zimmermann@tn.gov
Simone Cuarino, Remedial Order and Clover Bottom Settlement Agreement
615-532-6511
615-253-7996 (Fax)
Simone.Cuarino@tn.gov
Jon Hamrick, Director of Grier Appeals
Phone: (615) 253-8734
Fax: (615) 401-7678
Jon.Hamrick@tn.gov
Carmelita Hillsman, PASRR
Phone (615) 253-6820
Fax (615) 253-6713
Carmelita.Hillsman@tn.gov
Michelle Stephenson, Legal Assistant
Phone: (615) 253-2025
Fax: 615-253-7996
Michelle.Stephenson@tn.gov
Mark Taylor, Administrative Assistant
Phone: (615) 253-8731
Fax: 615-253-7996
Mark.X.Taylor@tn.gov
Health Services
Bruce Davis, PhD, BCBA-D, Sr. LPE, LPC, Director of Behavioral and Psychological Services
615-532-1610
615-532-9940 (fax)
Bruce.Davis@tn.gov
Jeanene Hunt
615-741-0583
Jeanene.Hunt@tn.gov
Marlenia Overholt, Director of Nursing Services
615-253-6095
615-253-6713 (Fax)
Marlenia.Overholt@tn.gov
Karen Wills, Director of Therapeutic Services
615-532-3063
615-532-9940 (Fax)
Karen.Wills@tn.gov
Human Resources
Sherrie Artman, Human Resources Director
615-532-3059
Sherrie.Artman@tn.gov
Lisa Kent, Human Resources Manager
615-253-6746
Lisa.H.Kent@tn.gov
Cheryl Killoran, Human Resource Transactions Supervisor
615-253-6780
Cheryl.Killoran@tn.gov
Carole Worrell, Human Resources Analyst 2
615-253-6808
Carole.M.Worrell@tn.gov
Nani Rice, Clerk
615-532-3059
Nani.Rice@tn.gov
Cheryl Clark, Payroll Officer
615-253-2388
615-532-6790 fax
Cheryl.Clark@tn.gov
Kim Lannan, Human Resources Analyst 3
615-253-8325
Kim.Lannan@tn.gov
Information Systems
Russell Nicoll, Chief Information Officer
615-975-3897
615-391-9841 Fax
Russell.Nicoll@tn.gov
Legislative
Missy Marshall, Director of Public Affairs/Legislative Liason
615-253-2236
615-532-9940 (Fax)
Missy.Marshall@tn.gov
Policy Division
Jeanine Miller, PhD, Director of Policy
615-253-8370 office
615-532-9940 fax
Jeanine.C.Miller@tn.gov
Holly Tramil, MA, Policy and Procedure Analyst
615-741-3069 office
615-532-9940 fax
Holly.Tramil@tn.gov
Leslie Vincent, M.S., SPE, Policy and Procedure Analyst
615-741-7275 office
615-532-9940 fax
leslie.h.vincent@tn.gov
Quality Management
Pat Nichols, Assistant Commissioner Quality Management
615-532-6548 (P)
615-532-9940 (F)
Pat.Nichols@tn.gov
Joe Kirkpatrick, Deputy Director, Quality Assurance
615-741-6673
615-532-9940 (Fax)
Joe.Kirkpatrick@tn.gov
Carol Scott, Deputy Director ICF/ID Liaison
615-532-3058
615-532-9940 (Fax)
Carol.J.Scott@tn.gov
Kellie McCain, Special Projects
615-741-6721
615-532-9940 (Fax)
Kellie.McCain@tn.gov
Jeff Davis, Deputy Director, Compliance
615-741-6672
615-532-9940 (Fax)
Jeff.E.Davis@tn.gov
Beth Roby, West Regional Director
37 Executive Drive
Jackson, TN 38305
731-421-5015 (P)
731-426-0675 (F)
Beth.Roby@tn.gov
Michelle M. Smith, M.Ed., Middle Regional Director
275 Stewarts Ferry Pike
Progress House, Room 1166
Nashville, TN 37214
615-884-4311 (P)
615-884-1939 (F)
Michelle.M.Smith@tn.gov
Kenneth Guthrie, East Regional Director
195 Freckles Court
Johnson City, TN 37601
423-434-6532
423-434-6539 (F)
kenneth.guthrie@tn.gov
Protection from Harm
Rebekah Wood, Ph.D., Director for Protection from Harm
615-532-2402
615-532-9940 (Fax)
Rebekah.Wood@tn.gov
Stephanie Butler, Director of Investigations
615-532-3060
615-532-9940 (Fax)
Stephanie.Butler@tn.gov
Kenneth Binion, Director of Incident Management
615-253-2896
615-532-9940 (Fax)
Kenneth.Binion@tn.gov
Regional Offices
West
CJ McMorran, Director
PO Box 949
11437 Milton Wilson Road
Arlington, TN 38002
901-745-7357 or 901-745-7361
901-745-7251(Fax) correction
CJ.Mcmorran@tn.gov
Tangela Henderson, Director of Intake and Case Management
901-745-7686
901-745-7273 (Fax)
Tangela.Henderson@tn.gov
Ruth Bryant, Title VI Coordinator
901-745-7478
901-745-7805 (fax)
Ruth.Bryant@tn.gov
Linda Sain, Deputy Director West TN Regional Office
901-745-7585
901-745-7251 (fax)
Linda.Sain@tn.gov
Lisa Guy, Deputy Director West TN Homes
901-745-7193
901-745-7379(fax)
Lisa.Guy@tn.gov
Sarah Edwards, Deputy Director West TN Resource Center
901-745-7352
901-745-7379 (fax)
Sarah.Edwards@tn.gov
Katherine Marshall, Deputy Director West TN Administrative Services
901-745-7307
901-745-7251 (fax)
Katherine.Marshall@tn.gov
Middle
Dr. Levi Harris, Director
275 Stewarts Ferry Pike
Nashville TN 37214
615-231-5436
615-231-5150 fax
Levi.Harris@tn.gov
Jama Phillips , Deputy Director
615-231-5288
615-884-4405 (Fax)
Jama.Phillips@tn.gov
Sandra Wise, Director of Operations
615-884-1915
615-884-4317 (fax)
sandra.wise@tn.gov
Crissonya Phillips, Director of Compliance
615-231-5092
615-231-5299 (fax)
crissonya.phillips@tn.gov
John Knox, Director of Administrative Services
615-231-5093
615-231-5448
john.knox@tn.gov
Richard Presler,Resource Center Director
615-231-5329
Richard.Presler@tn.gov
Pat Rees, Director of Intake and Case Management
615-231-5382
Pat.Rees@tn.gov
Angela Friedenreich, Transition Director
615-231-5049
angela.friedenreich@tn.gov
East
John Craven, Director
Greenbriar Cottage
5908 Lyons View Drive
Knoxville, TN 37919
865-588-0508 ext. 129
865-594-5180 (Fax)
John.Craven@tn.gov
Margi E. Story, Director East Tn Homes
423-787-6757 ext. 110
423-787-6794 fax
Margi.E.Story@tn.gov
Timothy Hickman, Director of Intake and Case Management
423-787-6757 ext. 111
423-787-6092 fax
Timothy.Hickman@tn.gov
Dr. Robyn Carter, Director East Tn Resource Center
423-787-6533
423-798-6220 fax
Robyn.Carter@tn.gov
etrc.referrals@tn.gov
Caira Garcia, Director of Operations
865-588-0508 ext. 115
865-594-5180
Caira.Garcia@tn.gov
Janet Kinley, Director of Compliance
423-434-6542
423-434-6539 fax
Janet.Kinley@tn.gov
Greeneville
Transition
423-787-6953
Developmental Centers
Clover Bottom Developmental Center/
Harold Jordan Center
275 Stewarts Ferry Pike
Nashville, TN 37214-0500
615-231-5000
615-231-5074 (Fax)
Dr. Stacey Dixon, Chief Officer
Stacey.Dixon@tn.gov
Greene Valley Developmental Center
Diane Brightwell, Chief Officer
4850 East Andrew Johnson Highway
PO Box 910
Greeneville, TN 37744-0910
423-787-6800
423-787-6975
(Fax)
Diane.Brightwell@tn.gov
Governor Bill Haslam
