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Office of Civil Rights

How to File a Discrimination Complaint

If you believe that you have been discriminated against because of your race, color, national origin, disability, age or sex by a DIDD service provider you may file a complaint with the Office of Civil Rights (OCR). You may file a complaint for yourself or for someone else.
Complaints to the OCR should be filed in writing, either on paper or electronically. You can use OCR’s Title VI Complaint Form. If you do not use OCR’s form, your complaint should include the following information:

  • Your name, address and phone number
  • If you are filing a complaint for someone else, include that person’s name, address and telephone number
  • The name and address of the organization or person you believe discriminated against you
  • How, why and when you believe you (or the person on whose behalf you are filing the complaint) were discriminated against
  • Any other information that would help OCR understand your complaint

You must file your complaint within 30 days of the date when the discrimination happened.

You can file your complaint via email, mail or fax to DIDD Regional Title VI Compliance Coordinator in the region where the alleged discrimination took place. To find out where to file your complaint, you can look at the regional office map to help you determine where to send your complaint.

Tennessee state map showing MRS regions Map of West Tennesse Region used as a link to West Region Training Schedule Map of Middle Tennessee Region used as a link to Middle Region Training Schedule Map of East Region used as a link to East Region Training Schedule

 

East Region

DIDD Regional Office
5908 Lyons View Pike, Greenbriar Cottage
Knoxville, TN 37919
(865) 588-0508

Service Area: Anderson, Bledsoe, Blount, Bradley, Campbell, Claiborne, Carter, Cocke, Cumberland, Grainger, Greene, Hancock, Hamilton, Hamblen, Hawkins, Jefferson, Johnson, Knox, Loudon, Marion, McMinn, Meigs, Monroe, Morgan, Polk, Rhea, Roane, Scott, Sevier, Sullivan, Unicoi, Union and Washington.

Greene Valley Developmental Center
4850 East Andrew Johnson Highway
P.O. Box 910
Greeneville, TN 37744-0910
(423) 787-6800

 

Middle Region

DIDD Regional Office
291 Stewarts Ferry Pike
Nashville, TN 37214-0500
(615) 231-5048

Service Area: Bedford, Cannon, Cheatham, Clay, Coffee, Davidson, DeKalb, Dickson, Fentress, Franklin, Giles, Grundy, Hickman, Houston, Humphreys, Jackson, Lawrence, Lewis, Lincoln, Macon, Marshall, Putnam, Sumner, Stewart, Trousdale, Van Buren, Warren, Wayne, White, Williamson and Wilson.

Clover Bottom Developmental Center
275 Stewarts Ferry Pike
Nashville, TN 37214-0500
(615) 231-5000

 

West Region

DIDD Regional Office

Ruth O. Bryant-Gordon
11437 Milton Wilson Rd.
PO Box 949
Arlington, TN 38002
Office 901-745-7478
Fax 901-745-7805
ruth.bryant@tn.gov

Service Area: Benton, Carroll, Chester, Crockett, Decatur, Dyer, Fayette, Gibson, Hardeman, Hardin, Haywood, Henderson, Henry, Lake, Lauderdale, McNairy, Madison, Obion, Shelby, Tipton and Weakley.

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