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Volunteer Opportunities

Looking for meaningful, fulfilling volunteer opportunities? We have those available all across the state! Keep reading to find the one that's right for you.


SHIP (Medicare Counseling)


What is this program?


The Tennessee State Health Insurance Assistance Program (SHIP) is a statewide program that provides free and objective counseling and assistance to persons with questions or problems regarding Medicare and other related health insurance.


What do volunteers do?


As a SHIP volunteer, you will help people understand their Medicare and Medicaid benefits. Training is available across the state.


Who do I contact?


Contact Sidney Schuttrow at or 615-741-1585.


Long-Term Care Ombudsman


What is this program?


The LTC Ombudsman program provides free assistance to elderly Tennesseans residing in nursing homes, homes for the aged, assisted care living facilities, and adult care homes. An Ombudsman is available to help residents and their families resolve questions or problems and will advocate for solutions to problems for qualified residents of long-term care facilities.


What do volunteers do?


Trained volunteer representatives of the Office of the State Long-Term Care Ombudsman Program visit residents in nursing homes or other long-term care facilities and establish a regular presence in the facility. They provide information about resident rights, quality of care, and quality of life to both residents and family members.


Volunteers also observe conditions, advocate for residents, and handle simple complaints. Volunteers are the eyes and ears of the Long-Term Care Ombudsman Program and are rewarded by knowing that their presence can make a difference in the lives and care of long-term care residents.


Who do I contact?


Contact Laura Brown at or 615-253-4392.


Public Guardianship


What is this program?

Public guardians, also known as conservators, help people over 60 who can no longer help themselves. The person needing help may be unable to make decisions about money or medical care. They often need help with basic needs.


What do volunteers do?


Volunteers enhance the quality of life for our clients. Activities may include regular visitation, shopping or shopping assistance, sending out birthday cards or holiday cards, filing and clerical work, or returning phone calls from clients. Volunteers use whatever skills they have to make life better for vulnerable adults.


Who do I contact?


Contact Jeanne Caudill at or 615-253-3967.


Last updated 04/07/15.

National Volunteer Week 2015: Thanks to Our Volunteers!

In honor of National Volunteer Week (April 12-18, 2015), TN SHIP/SMP would like to honor the men and women who have devoted their time to helping older adults and people with disabilities understand their Medicare benefits. These dedicated individuals have completed hours of training to better educate themselves to help their clients get the best healthcare available.


TN SHIP/SMP volunteers play many vital roles. They act as counselors, attend community events, write articles for magazines and newspapers, engage in outreach through social media, enter data, and assist with tasks in the office. These activities help TN SHIP/SMP not only achieve goals set forth by the Administration for Community Living, but more importantly are essential in helping the program reach as many people as possible.


Our program would not exist without the help of each and every one of you. From the bottom of our hearts, we thank you for your time, dedication, and commitment to helping Medicare beneficiaries in your community.


For information on how to become a TN SHIP/SMP volunteer and who to contact about volunteer opportunities in your area, please contact Sidney Schuttrow, Statewide Volunteer Program Coordinator at 615-741-1585 or


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Joe Douglas
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Rob Holbrook
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Rose Benson
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Ruth Brock
Ryan Walters
Ryan Ellis
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Sandra Johnson
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Sarah Blevins
Scarlett Martin
Shail Patel
Shannon Alsup
Shannon King
Shea Davis
Sheila Adams
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Sheri Bell
Shirley Dingess
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Stasha Taylor
Stella Buchnignani
Stephanie Cherry
Stephanie Cox
Stephanie Butcher
Stephanie Cook
Steve Beasley
Steve Kesler
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Timothy Benthal
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Tonia Moss
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Walter Winchester
Wanda Western
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William Powell
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