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File a Consumer Complaint

The Department of Commerce and Insurance, Division of Consumer Affairs (DCA) works to handle consumer complaints and educate consumers on the latest scams and threats that could cause harm.
 
To file a complaint against a company, an individual, or a business entity, go to DCA's internet complaint form at https://www.tn.gov/commerce/section/consumer-affairs.   
 
Created in 1977, DCA works to handle consumer complaints with the business. In doing so, DCA may forward a copy of your complaint to the business for response.
 
The Attorney General’s Office cannot represent you in your complaint against a business. If you need legal advice or assistance, you should consult a private attorney. Failure to commence legal action within certain time frames may bar you from obtaining legal relief. Therefore, you should act quickly to consult with an attorney to review your rights.